“Slow is Smooth, Smooth is Fast” – United States Navy SEALs
My client Evan was a perpetual motion machine. As the founder and CEO of a growing services firm, he generated a constant stream of new ideas and initiatives, quickly changed direction based on new opportunities that crossed his desk, and made rapid-fire decisions, often counter to his team’s counsel. He justified his actions as required for success, using vague idealistic language about “delighting customers,” “beating the competition,” and “speed to market.” Evan took extreme pride in being “entrepreneurial” and “agile.”
But those around him didn’t experience Evan as either one. Instead, his best performers were frustrated and burning out. Important, previously-agreed-to strategic initiatives languished half-finished as his new ideas took precedence. Team morale was plummeting, and despite nonstop frenetic activity, the company wasn’t making much progress.
Ironically, Evan’s drive to get more done, more quickly created exactly what he was trying to avoid.
His story exemplifies a common pattern: although it’s easy for leaders to equate activity with achievement, growth and organizational health suffer. Clearly there’s a better way.
As I detail in my book Activators—A CEO’s Guide to Clearer Thinking and Getting Things Done, there’s a significant gap between how we think leadership works and how it actually works. It’s never as straightforward as we assume.
A bias toward constant action like Evan’s typically stems from one or more underlying fears. These might include a fear of missing out, a fear of falling behind, a fear of not being liked, and a fear of appearing indecisive—just to name a few common culprits.
Here’s the connection to leadership: fear-driven behavior negatively affects decision-making, collaboration, and prioritization—and each of those is an imperative for sustainable business growth.
The cost of constant motion, as Evan’s story illustrates, is missed opportunities, burned out people, suboptimal choices, and generally less of what the leader wants most.
Back when NASA flew the space shuttle, I became a bit of a “rocket junkie” and watched as many liftoffs and landings as I could. Over time, I discovered a fascinating step embedded in the space shuttle’s launch sequence: the shuttle reduced the thrust of its engines about 30 seconds after liftoff. This seemingly counterintuitive move was to enable the vehicle to endure “maximum dynamic stress” (and not shake itself to pieces!) before throttling back up and accelerating into orbit. Without reducing its thrust after launch, the space shuttle would never achieve orbit.
This same principle applies to leadership: deliberately throttling back at the right times accelerates execution, growth, and success—while preventing the organization from falling to pieces.
Here’s another illustration of this principle to consider: If you’ve ever hired a professional painting company, you know they don’t start painting as soon as they arrive. Instead, they spend up to 60% of their time preparing to paint—taping edges, removing fixtures, protecting surfaces, and the like. They start “slow” deliberately so they can deliver a superior result with great efficiency.
Where must you slow down so that you can speed up?
There are three critical junctures where strategic pauses can create exponential value:
Meaningful change MUST start at the top of every organization. If YOU don’t embody the value of slowing down to speed up, your team won’t either. How you run meetings, engage in thoughtful debate, and make decisions signals your values and priorities to the organization.
What messages have you been signaling to your team through your actions?
Here are a few tools to help you change the signals and to keep you on track:
So, what happened to Evan and his exhausted team?
The firm’s transformation after Evan implemented these practices was remarkable. The flood of new ideas became a carefully curated, slower stream. His executive team made deliberate trade-offs in their planning and were able to complete important initiatives that cumulatively advanced the business.
Most importantly, when the executive team slowed down strategically, the firm’s growth accelerated, profitability improved, and company-wide morale soared as people felt more purposeful, more accomplished, and less frantic.
Often, the fastest path forward requires you to slow down first.
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